FAQ

As experienced roofing and siding contractors, we frequently address common questions from our customers. Find out the answers here.

Frequently asked questions about roofing

Figuring out if you need a new roof can be tricky, but here are some signs to watch for:

  1. Age: If your roof is 20-30 years old, it might be time to consider a replacement.
  2. Leaks and water damage: Moisture in your attic or ceiling is a big red flag.
  3. Visible damage: Cracks, holes, or sagging spots are serious issues.
  4. Shingle problems: Curling, blistering, or missing shingles indicate your roof is deteriorating.
  5. Storm damage: Severe weather can cause extensive damage that requires a full replacement.

Keep an eye on these signs and consider getting a professional inspection.

Learn more about common roofing problems

Wondering if your roof needs a repair? Here are some tips to help you decide:

  1. Small issues: If you notice a few missing shingles or minor leaks, a simple repair might do the trick.
  2. Localized damage: Damage confined to one area can often be fixed without replacing the entire roof.
  3. Recent roof: If your roof is relatively new but has some damage from a storm, repairs are usually sufficient.
Learn more about common roofing problems

Deciding between repairing and replacing your roof involves considering several factors. If your roof is aging (around 20 years old) and has extensive damage, it might be more economical to replace it.

However, minor damage, like losing granules on shingles, might only require repairs. The severity of the damage, the roof's age, your plans to stay in the home, and the potential for future repairs all play a role in your decision.

Consulting a roofing professional for a full inspection can provide clarity on the best course of action.

Learn more comparison of roof repair and replacement

You might need a roof renovation if your roof is aging, showing signs of wear, or has suffered damage from storms. A roof renovation is often needed for several reasons:

  1. Solar energy: Installing solar panels on an old roof is inefficient, as the roof may soon need replacement. It's better to renovate before installation.
  2. Thermal protection: Older roofs may lack modern energy-efficient materials, leading to higher energy bills.
  3. Poor installation: Subpar initial installation can lead to early deterioration and the need for renovation.
  4. Roof age: Aging roofs may start leaking and need repairs or replacement.
  5. Weather damage: Extreme weather like hail or heavy snow can damage roofs.
  6. Home additions: Expanding your home often requires a consistent new roof.

A professional roofer can help determine the extent of the renovation needed and ensure the project is completed smoothly and effectively.

Learn more about the reasons to renovate your roof

Choosing between cedar shakes and asphalt shingles depends on several factors. Cedar shakes offer a natural, rustic look and better insulation, lasting up to 30 years, but they are more expensive and require more maintenance.

Asphalt shingles are more affordable, easier to install, and available in various styles and colors. They need less maintenance and are fire-resistant, but typically last up to 20 years.

Your choice will depend on your budget, aesthetic preferences, and willingness to maintain the roof.

Learn more about cedar versus asphalt shingles

When choosing the best type of asphalt shingles, consider three main options: three-tab, architectural, and luxury shingles.

Three-tab shingles are the most basic and cost-effective, suitable for tight budgets. Architectural shingles offer more durability and a more dimensional look, often mimicking the appearance of slate or wood. Luxury shingles provide the highest quality, aesthetic appeal, and durability, resembling premium materials like cedar and slate but at a lower cost.

Your choice depends on budget, aesthetic preferences, and desired durability.

Learn more about 3-tab, architectural and luxury shingles

Class 4 impact-resistant shingles are often worth the investment for homeowners in areas prone to hailstorms, high winds, or other extreme weather.

These shingles are designed to withstand impacts from debris and hail, reducing the need for frequent repairs and extending the lifespan of your roof. Additionally, many insurance companies offer discounts for homes with Class 4 shingles, which can offset the higher initial cost.

Learn more about the Class 4 shingles

The lifespan of a roof varies based on materials and environmental factors. For instance, three-tab asphalt shingles typically last 15-18 years, while architectural asphalt shingles can last 24-30 years. Metal roofs may last 30-45 years, and concrete tiles can endure for 35-50 years.

Factors like roof color, slope, material quality, installation quality, and climate can all impact longevity. Regular maintenance is essential for maximizing your roof's lifespan.

Learn more about the average roof life

To determine the age of your roof, start by checking any home improvement records or building permits. Inspect warranty documents or receipts from the last roof installation. Contact the previous homeowner or the real estate agent for information. Look for visible signs of aging such as wear and tear on shingles, granule loss, or discoloration.

Additionally, a professional roofing contractor can provide an assessment to help determine the roof's age and condition.

Learn more about how old is your roof

The cost of roof replacement varies widely depending on factors like the size, complexity, and materials used. On average, homeowners in DuPage County can expect to pay between $7,000 and $10,000 for an asphalt shingle roof on a 2,000 square foot home.

Costs can be higher for more complex roofs with steeper pitches or additional features like skylights and vents. The total cost includes both materials and labor, with materials accounting for about 40% and labor for 60%.

Learn more about roofing cost

To pay for your roof replacement, consider several financing options. You can use a home equity loan, home equity line of credit (HELOC), or a personal loan from a bank. Some roofing companies offer financing plans, including no-interest or low-interest loans. Additionally, credit cards can be used, but be cautious of high-interest rates. Research different lenders to find the best terms based on your credit score and financial situation.

At VIS Exterior, we offer financing options to help make your roof replacement more affordable.

Learn more about roof financing options

Installing new shingles over existing ones, also known as a roof overlay, can be cost-effective and faster to complete. However, it may lead to issues like hidden damage, added weight, and a shorter lifespan.

Overlays are suitable when the existing roof is in good condition, with no more than one layer of shingles. In contrast, a roof tear-off, which involves removing the old shingles, is often preferred for thorough inspections, longer lifespan, and ensuring a solid base for new materials.

Learn more about re-roofing

When deciding between dark or light shingles for your roof, consider your climate and aesthetic preferences. Dark shingles absorb more heat, which can help melt snow faster in colder climates and keep your home warmer during winter. Light shingles reflect more sunlight, keeping your home cooler in the summer and potentially reducing energy costs.

However, the difference in temperature impact is minimal if your home is well-insulated. Ultimately, the choice depends on what complements your home’s appearance and meets your climate needs.

Learn more about dark and light roof shingles

The best color for your asphalt shingle roof depends on various factors, including your home’s architectural style, the color of your siding, and your personal preferences. For example, darker shingles can minimize the appearance of large roofs, while lighter colors can make small homes appear larger.

Additionally, consider environmental factors and neighborhood aesthetics to ensure your roof complements its surroundings. Always aim for a harmonious contrast between the roof and siding for the best curb appeal.

Learn more about how to choose the best shingle color

A new roof can significantly increase your home's value, offering an average return on investment (ROI) of about 60-68%. It enhances curb appeal, improves energy efficiency, and boosts buyer confidence, potentially increasing the resale value by around $12,000.

While not all costs may be recouped, the benefits of improved aesthetics, energy savings, and structural integrity make it a worthwhile investment.

Learn more about new roof value

When choosing the best roofing contractor, everyone should determine what "best" means for them, whether it's quality, affordability, or other factors. Start by seeking reliable referrals from friends, family, and neighbors, and check customer reviews online. Ensure the contractor is licensed, insured, and bonded.

Consider their experience and ask about warranties on both materials and workmanship. Obtain multiple estimates to compare prices and services.ties on both materials and workmanship. Obtain multiple estimates to compare prices and services.

Learn more about how to find the best roofing contractor

Hiring a local roofing contractor has several benefits. Local contractors are familiar with regional building codes and climate conditions, ensuring your roof is up to standard and suited for the area.

They can provide faster, more personalized service and are more accessible for follow-up or emergency repairs. Local contractors are also invested in maintaining their reputation within the community, often leading to higher quality workmanship and better customer service.

Learn more about the reasons to choose a local roofing contractor

When hiring an affordable roofing contractor, look for a balance between cost and quality. Start by researching local contractors with good customer reviews and referrals. Ensure they are licensed, insured, and provide detailed estimates. Compare multiple quotes to find a reasonable price without compromising on quality.

Avoid choosing solely based on the lowest bid, as this can lead to poor workmanship and higher costs in the long run. Confirm that the contractor uses quality materials and offers warranties on their work.

Learn more about affordable roofing contractor

A standard roofing warranty typically includes two main components: a workmanship warranty and a manufacturer's material warranty. The workmanship warranty, provided by the contractor, usually covers installation errors and lasts around 10 years. The manufacturer's warranty covers defects in the roofing materials and can range from 25 to 30 years, with some extending up to 50 years.

These warranties ensure that both the installation and materials are covered, providing peace of mind and protecting your investment.

Learn more about standard roofing warranty

To identify hail damage on your roof, start by looking for signs from the ground, such as dents, cracks, or missing shingles. Hail damage on asphalt shingles often appears as dark spots, bruising, or granule loss, which can accumulate in gutters. On wood shingles, look for small indents, cracks, or holes.

Additionally, check for damage to roof vents, skylights, and flashing. If you notice any of these signs, it's best to have a professional inspection to assess the extent of the damage. At VIS Exterior, we offer free inspections to help you determine the condition of your roof.

Learn more how to check hail damage on roof

To avoid roof storm chaser scams, be cautious of individuals who show up unannounced, use high-pressure tactics, or offer extremely low prices. Always verify their credentials, including licenses and insurance, and get references. Avoid large upfront payments and be wary of limited-time deals.

Contact your insurance company and a trusted local contractor for an inspection and estimates. Working with reputable local roofers ensures better quality and reliability.

Learn more about storm chasers

If you get an ice dam on your roof, start by safely removing icicles to prevent injury and further damage. If you can access your roof, chip away the ice or use hot water to melt it, but be cautious to avoid damaging shingles or causing leaks. Applying calcium chloride can also help break down the ice.

For safety and effectiveness, consider hiring a professional. To prevent ice dams, improve attic insulation and ventilation, and keep gutters clear.

Learn more how to fix, prevent and repair roof after ice dams

To identify signs of a bad roofing job, look for uniformity issues such as mismatched shingles, sagging rooflines, and reused materials like flashing and vents. Visible damage, such as missing or damaged shingles and stains indicating leaks, are also red flags. Poor installation practices, like improper nailing and missing underlayment or drip edges, can lead to long-term problems.

To avoid issues with a bad roofing job, ensure thorough inspections and the use of quality materials. If you suspect a problem with your roof, don't hesitate to reach out for professional help.

Learn more about visual and structural signs of a bad roofing job

Frequently asked questions about siding

Knowing when to replace your siding involves recognizing key signs of damage. Look for warping, cracking, or rotting, as these indicate serious issues. Mold, mildew, or fungus growth also suggests moisture problems. Fading, peeling, or bubbling paint can indicate the siding is no longer protecting your home properly. Increased energy bills may point to poor insulation.

Regular inspections and addressing these issues promptly can help determine if it's time for replacement.

Learn more about common siding problems

Deciding whether to replace or repair your siding depends on the extent of the damage. Small areas of damage or rot can often be repaired, which is more cost-effective. However, if there is extensive damage, rot, or infestation, it is usually better to replace the siding to ensure the structural integrity and appearance of your home.

Consulting a professional siding contractor can help determine the best course of action based on the condition of your siding.

The best type of siding depends on your needs and preferences. Vinyl siding is popular for its affordability, low maintenance, and variety of styles. Fiber cement siding, like James Hardie, is durable and offers a wood-like appearance. Wood siding, such as cedar, provides a natural, classic look but requires more maintenance. LP SmartSide wood siding offers the look of traditional wood with enhanced durability and lower maintenance.

Each type has its own benefits, so consider factors like budget, aesthetic preference, and maintenance requirements when choosing the best siding for your home.

Learn more about how to choose the best type of siding

When choosing between vertical and horizontal siding, each has its own advantages. Vertical siding, often used for a unique, modern look, is easier to clean and resistant to water damage when properly installed. However, it can be more labor-intensive and expensive due to the need for furring strips.

Horizontal siding is traditional, cost-effective, and easier to install, but it can be more susceptible to water damage and harder to clean due to its overlapping design. Your choice will depend on your aesthetic preference, budget, and maintenance capabilities.

Learn more about vertical or horizontal siding

When deciding between James Hardie and LP SmartSide siding, both offer distinct advantages. James Hardie fiber cement siding is highly durable, resistant to fire, pests, and extreme weather, and provides a variety of styles and colors. LP SmartSide wood siding is lighter, easier to install, and offers a natural wood appearance with excellent impact resistance. It also uses renewable materials.

Both brands enhance the aesthetics and protection of your home, so you can't go wrong with either choice.

Learn more comparison of James Hardie and LP SmartSide

When looking for the best-rated siding brands, several top manufacturers stand out for their quality and durability. James Hardie is well-known for its fiber cement siding, offering excellent durability and a wood-like appearance. LP SmartSide provides engineered wood siding known for its resilience and aesthetic appeal. For vinyl siding, CertainTeed and Alside are popular choices due to their variety of styles and low maintenance.

Each brand offers unique benefits, so consider your specific needs and preferences when choosing siding.

Learn more about top siding manufacturers

The lifespan of siding depends on the material used. Vinyl siding can last 20-40 years with proper maintenance. Fiber cement siding, like James Hardie, typically lasts 30-50 years due to its durability. Wood siding can last around 20-40 years, but requires more maintenance to protect against rot and pests. Engineered wood siding, such as LP SmartSide, has a lifespan of 20-30 years.

Proper installation and regular maintenance can extend the life of your siding. However, if you live in a harsh climate, you may need to replace your siding more frequently.

Learn more about siding durability and lifespan

The cost of siding installation varies significantly based on the size of your home and the type of siding material you choose. For example, installing vinyl siding on an average 1,600 square foot home in the Chicago area typically ranges from $4,900 to $6,800.

Fiber cement siding, like James Hardie, is more expensive, generally costing between $9.50 and $14.50 per square foot, which could range from $15,000 to $25,000 for a 2,000 square foot home​​​​. Engineered wood siding, such as LP SmartSide, usually falls somewhere in between vinyl and fiber cement in terms of cost, typically around $7 to $11 per square foot​​.

Overall, the total cost will depend on your home's size, the complexity of the installation, and the specific siding material chosen. It's always a good idea to get multiple quotes to ensure you get a competitive price.

Learn more about siding installation cost

The cheapest siding option is typically vinyl siding, which is affordable both in terms of materials and installation costs. Vinyl siding prices range from $1 to $6 per square foot, making it a highly cost-effective choice. It is also low maintenance and comes in various styles and colors, adding to its appeal for budget-conscious homeowners​​​​.

Learn more about siding cost

Choosing between light or dark siding depends on several factors. Light-colored siding can make smaller homes appear larger and is generally better at reflecting sunlight, which can help keep the house cooler in warm climates. Dark-colored siding can add a bold, modern look and may be preferable in cooler climates as it absorbs heat, potentially reducing heating costs in winter. Both options have their aesthetic and practical benefits, so consider your home's architecture, climate, and personal preference.

Learn more about dark and light siding colors

Choosing the best color for siding involves considering your home’s architectural style, surrounding environment, and personal taste.. Popular choices include neutral tones like white, gray, and beige for a classic look, while blues, greens, and darker shades can add a modern touch.

Consider the overall aesthetic you want to achieve, the climate, and how the color complements other elements like roofing and trim.

Learn more about how to choose the best siding color

The best time for siding installation is during moderate temperatures in spring, early summer, or fall. These conditions are ideal because extreme heat can cause vinyl siding to expand, while freezing temperatures can make it brittle and prone to cracking.

Additionally, contractors are less busy in the late fall and winter, which can lead to more flexible scheduling and potentially lower costs.

Learn more about siding installation in warm and cold climates

To choose the best local siding contractor, consider several factors. Look for contractors with good referrals and positive customer reviews. Ensure they are licensed, insured, and offer a workmanship warranty. Ask about their experience with the type of siding you want and get multiple estimates to compare prices and services. A reputable local contractor will provide personalized service, be readily available, and have a strong commitment to their community.

Learn more about how to find the best siding contractor

To identify hail damage on your siding, look for visible signs such as dents, cracks, or holes. Hail can cause chipping or breakage in vinyl siding and dent metal siding. Inspect for discolored or broken sections and check for damage to other areas like gutters and downspouts. It's important to conduct a thorough examination and consider having a professional inspection to assess the extent of the damage accurately.

At VIS Exterior, we offer free siding inspection to help you determine the extent of the hailstorm damage.

Learn more how to check hail damage on siding

To clean your siding, start by using a garden hose with a low-pressure nozzle and a soft-bristle brush to remove dirt and debris. For tougher stains, mold, or mildew, use a cleaning solution such as a mixture of water and white vinegar (70% water, 30% vinegar) or a mild detergent. Avoid using high-pressure washers, which can damage the siding. Always rinse thoroughly with water after cleaning.

Learn more how to clean your siding

Yes, vinyl siding can be painted. Painting is an affordable option to refresh the appearance of your siding, especially if it's in good condition but has faded over time. It's essential to use the right type of paint, such as those with urethane and acrylic resins, for proper adhesion. However, painting can void some manufacturers' warranties, and it typically won't last as long as replacing the siding.

Learn more about vinyl siding painting and replacement

A workmanship warranty for siding covers installation-related issues, ensuring that the siding was properly installed according to industry standards. This warranty typically lasts for a specific period, such as 1-5 years, and protects homeowners from defects caused by improper installation rather than material defects. It provides peace of mind by guaranteeing that any issues due to workmanship will be addressed by the contractor.

Learn more about our workmanship warranty

Frequently asked questions about VIS Exterior

Yes, our company is licensed, bonded, and insured. We hold the Illinois Roofing License No: 104.017088. This ensures that we meet all regulatory requirements and standards for quality and safety in our services.

We have been in business since 2001, providing high-quality roofing and siding services for over two decades. Our long history of successful projects and satisfied customers speaks to our commitment to excellence and customer satisfaction.

We offer a free roof and siding inspection after hail and storm damage. Our team will thoroughly evaluate your property to identify any damage caused by severe weather and provide a detailed report on the necessary repairs or replacements.

Learn more about home inspection

We work with a variety of roofing materials and brands to ensure your roof is both durable and aesthetically pleasing. Our materials include asphalt shingles, cedar shakes, and other high-quality options. We are certified installers for top brands such as GAF, Owens Corning, and CertainTeed, ensuring you get the best products available. Each material and brand offers unique benefits tailored to your needs.

Learn more about our roofing services

We work with a variety of siding materials and brands to meet your specific needs and preferences. The materials we use include vinyl, cedar, fiber cement, and treated wood. Some of the top brands we work with are James Hardie, LP SmartSide, Mastic, CertainTeed, Royal, Alside, Variform, and Crane. Each of these materials and brands offers unique benefits, ensuring high-quality and durable siding solutions.

Learn more about our siding services

Supervising the project and serving as your primary contact throughout its duration will be the owner of VIS Exterior. This ensures you have a direct line of communication with someone who is deeply committed to the quality and success of your project.

Our workmanship warranty offers protection for the work we perform on your home. We provide a 10-year warranty for roofing installations and a 5-year warranty for siding, soffit and fascia, gutters, window and door capping. This warranty covers any workmanship-related issues that arise within these periods, provided they are reported within 30 days of discovery.

Learn more about warranty

Yes, we offer financing options to help make your roofing and siding projects more affordable. Through our partner, Regions | EnerBank USA, we provide two main plans: a 12-month option with no interest and no payments, and a 60-month option with a fixed 6.99% interest rate. The application process is straightforward and accommodates various credit levels.

Learn more about financing

Yes, we are a local company serving DuPage County and the surrounding areas. Our service area includes communities throughout the region, ensuring that we can provide prompt and reliable roofing and siding services to our local clients.

Learn more about our service area

After hail and storm damage, record the date of the event and contact us for a roof inspection before filing a claim with your insurance company. Be cautious of door-to-door roofers and instead reach out to a reputable local roofing company. If damage is confirmed, file a claim promptly as some insurance companies have strict time limits. Ensure your roofing contractor is present during the insurance adjuster's inspection. Always follow your insurance company's claim guidelines and do not attempt to repair the roof yourself.

Learn more about hailstorm damage repair services

You can find examples of our completed projects on our projects page. We have completed roofing, siding, hail and wind damage repair, windows, and gutter installation projects of different sizes, using various materials, brands, and colors. You can see the average cost of each project, and by clicking on a project, you can view detailed information about it.

Explore our portfolio

You can find reviews from our customers on our testimonials page. Our clients have shared their positive experiences with our roofing and siding services, highlighting our professionalism, quality of work, and customer service.

Read our customer reviews

Getting an estimate from VIS Exterior is easy. You can schedule your free estimate by filling out a form or by calling us at 630-230-8533. There is no charge for an estimate with us.

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